Tonight I'm ordering 3 pizza's from Dominos.com!
I must say it's a pleasant experience and they even track your pizza for you! Whoa! Due to this great experience I thought I would blog about it and provide an analysis of the web service!
- Dominos gives you the live time. The user is then very aware of what time each event occurs in their ordering process and it makes it easier to track them to make sure Dominos is on time. They have a "30 Minute" promise with a disclaimer that it's an estimate and not an actual time table.
- They show the 5 steps of the pizza making process and where your pizza is in that process. the 5 steps are: Order Placed, Prep, Bake, Box, and Ready for Pickup
- Dominos gives you fun little facts to read while you wait. An example: "Americans each an average of 46 slices of pizza per year."
- This line indicates at what time each stage of the process started. "Aaron began custom-making your order at 5:42" When I went in to pick-up my pizza, Aaron was the guy that gave me the pizzas.
- The estimated Carryout Time is listed and they kept it right on. (10 - 15 minutes)
- Each order has a number and a name. Tonight, mine was "Aladdin." For those of you who know me, I love to use that name at restaurants for reservations of just placing an order.
That was it! Dominos.com did a great job of streamlining the whole process. You can easily select the toppings you want on a pizza as well as the crust type, the amount of toppings and even if you want half and half for each topping.
I thoroughly enjoyed my experience and highly recommend it to you.
dude...you should try pizza hut online. i did it once. purty sweet. although i'm not sure if you can use "aladdin" or not...